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Article ID: KB353
Keyword Name: Email, Upload, Image, Insert, Source, Eblast, Template
Created: November 30, 2016
Viewed: 20351

How to Upload and Insert an Image into an Email

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Author: Kristenson, Joel

Last Updated: 2016-11-30


This article shows how to upload and insert an image into an email.  For an image to work in your email it either has to be hosted and sourced from a location on the web OR hosted in the Trail Blazer System Gallery (more common).  If you simply copy-and-paste an image into the email it will not display to when the recipients open it. Learn all about the email features by reading these articles and watching these videos.


Open the email composer either by creating a new template or an email campaignIn my example I created a new template.

Img 1 of 2 – Opening the Email Composer by Creating a New Template (Templates List)

Img 2 of 2 – Opening the Email Composer by Creating a New Template (Creating a Template Name)

Once the email composer is open it should look similar to this:

Place your mouse cursor in the email where you want the image to go, and then click the blue [Image Properties] button.

Select the radio button for ‘Image is located in the system gallery under name:’ and then click [Browse].

Select the folder you want to import into, and then click the [Import File] button.  In this example I had created my own folder called Buttons & Icons.

Locate the image file on your local machine, select it, and click [Open]My example is below where the file was in my Temp folder — if the file isn’t showing, make sure ‘all files’ is selected in the bottom-right.  If you’re on a Mac you’ll want to make sure your directories are mapped (section No4 in this article), prior to going through these steps.

Once the file is uploaded into the Gallery, select it, and then click [OK] in the bottom-right.

Adjust the size of the image if necessary.  You can also set the alignment, border, enter ‘alternative text’, and choose if you want to wrap text around the image.  Click [OK] to finish.

If everything worked correctly the image will now display in your email.  My example is below.

Finish off your email template by adding more images, text, styling, links, etc.  Save the template once you’re finished.  My finished example is below.

Run as many tests as possible on different email clients and device sizes so that you know the email will render well prior to sending it.

The Related Resources below link to a wide variety of articles and videos on how to use the mass email tools in your database.

Related Resources

Article: How to Send Mass Email Campaign & Track the Results

Article: How to Send an Email Campaign to People who’ve Received Specific Email Campaign(s) in the Past

Article: How to Upload Documents to your System Gallery such as PDF’s, Spreadsheets, Audio Clips, Image Files, Etc.

Article: Configuring your From and Reply Email Address Settings

Article: How to Access and Use the Standard Trail Blazer Email Templates as a Starting Point for Template Creation and Mass E-Mail Campaigns

Article: How to Add Email Attachments (i.e. PDF’s, Word Docs, Spreadsheets, etc.) to an Email Template or Mass Email Campaign

Article: How to Delete Unsent Email Campaigns, Test Email Campaigns, and Email Templates

Article: Editing Tracked Links for Mass Email Campaigns – Creating Names for those Missing a Name

Article: Setup a User to Receive Test Emails, How to Send Out Tests of a Mass Email Campaign, and How to Test an Individual Email Template

Article: Adding SPF / DKIM Key to your domain’s Txt Record --- Greatly Improve Your Email Open Rates! (*requires access to your web host)

Article: How to Create Custom Email Responders for Specific Events – New 2016 Feature Upgrade

Article: How to Create a Custom Thank-You Auto-Responder Email with Merge Fields for your Online Donation Form

Article: How to Create a Hyperlink around a Screenshot of your Video and Link to the Video from your Trail Blazer Email Template

Article: How to Create a Hyperlink around a Screenshot of your PDF Newsletter and Hyperlink it to the PDF Document

Article: Running an Import of Contact Data from Excel into your Database – Basic Overview

Article: How to Cancel a Mass Email Campaign as it’s Going Out & How to Reschedule a Queued Email Campaign

Article: How to Use the Event Contribution Total Merge-Field in a Mass Email to Thank Attendees for the Total Amount they Gave at a Specific Event – 2016 Upgrade

Article: How to Create Trackable Links in your Email Campaigns, and How to Analyze those Statistics after the Eblast Goes Out

Article: Sample Custom Email Signup Form to Get you Started

Article: Mobile Responsive Email Template – ConstantContact Reference

Article: Sample HTML Email Templates with Inline CSS

Article: How to Import a Google Web Font into your Trail Blazer Email Template

Article: How to Find Duplicate Contact Records by Identical *Primary* Email Address, and Automatically Merge them Together

Article: Fix your HTML email formatting

Article: Personalize your Emails

Article: Exporting Email Addresses from 3rd Party Mass Email Systems – Notes on CAN-SPAM Policies

Article: Creating a Trackable Link Around Text and Images in an Email Template

Article: Querying by Email

Article: Eblasts –Setting people up to receive test (draft) emails

Video: Scheduled Emails

Video: Eblasts Create and Send Eblasts – Includes Image Management

Video: Donation Auto Responders with Merge Fields

Video: Eblasts Configure email settings before mass emailing

Video: Thank you’s using mass email

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