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Article ID: KB1361
Keyword Name: Cleanup, Address, Normalize, Drop-Down, Fix, Maintenance,dedupe,de-dupe, Distinct, Value, Drop
Created: September 12, 2019
Viewed: 15399

Fixing and Cleaning Up Address Misspellings En Masse - Typical when Users Enter a City or State with Slightly Different Spellings

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Author: Kristenson, Joel

Last Updated: 2019-09-12


This article provides a quick walk-through on ‘normalizing’ addresses in your database so that slight misspellings are cleaned up en masse.  Databases can get messy from time-to-time especially if there is a lot of activity taking place – instead of going one-by-one to clean up your address records, this article shows how to fix it with a mass update.

Scenario: as users enter data into the system or people come into your database through an online donation or event sign-up it’s possible that one of the address fields was entered slightly wrong e.g. city.  This will cause the drop-downs in the database to contain inconsistent data.  The example below shows the city Minneapolis spelt three different ways when only one of the ways is correct: After you clean-up the misspelled data in your drop-downs, you further cleanup your database by conforming addresses en masse as well as merging duplicate address data.


Open the Addresses list.

Run a search query by the misspelled address field i.e. City, State, Country, Street, Zipcode, etc.  In my example I searched for the city “Minneapol” which should be Minneapolis which produced 10 results. if you put quotes “” around the word it will only return exact matches which in this example was important.

Click the Edit drop-down at the top of the screen and select Set Fields….

Scroll down to the field in the list that is misspelled.  Enter the correct spelling and click [OK]In my example it was the City field.

Double-check that everything is correct and click [OK].

You’ll get a prompt when the process is finished.  Click [OK] to proceed.

Run another search in the Address list by the same misspelled field (using quotes around it) and the results should equal zeroMy example is below.

Repeat these steps until all the misspellings have been corrected.

Once you’re finished you’ll need to refresh the values in the drop-down menus.  Navigate to Application Menu > System Manager > Settings > Update Unique Search Values (Drop Downs) and click [OK].

If you have a large database and/or you haven’t done this in a while it may take 15+ minutes for the process to complete.

Click [OK] once the process is finished.

Navigate back to the Contacts (Voters/Donors) list and verify that your drop-downs are cleaned up (if it’s not a field that’s a drop-down you can verify by formatting the column into the grid).  In my example the 2 misspelled cities for ‘Minneapolis’ have been cleaned and now the correctly spelled one is all that remains.

The related resources below link to a wide variety of other useful articles and videos related to cleaning up your database.

Related Resources

Article: Automatically Conform Addresses

Article: Auto-Merging Duplicate Address Records

Article: Unable to Make A Change to an Address

Article: Refreshing your Address Records with Political Jurisdiction Data i.e. CD, SD, LD… (Only Applies to Customers who Live in a State we Provide Updated Voter Data For)

Article: Address Normalization (unlimited addresses per person)

Article: Address Management

Article: How to ‘Manually Merge’ Duplicate Contact Records with Drag-and-Drop

Article: How to Find Duplicate Contact Records by Identical *Primary* Email Address, and Automatically Merge them Together

Article: Find Possible Duplicates

Article: How to Print Mail-Merge Address Labels

Article: Printing Envelopes

Article: Rollback – Undo Function – Also, Tips on Viewing the Activity for Changes to a Specific Field (Requires Admin Access)

Video: Updating or Changing Data in a Field for all or Some of Your Records

Video: Households – What To Do B4 Householding!!

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