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Author: Joel Kristenson
Last Updated: 2015-07-28
This article walks through the steps to setup recurring donations with Trail Blazer and your Authorize.Net account. If you don’t yet have a merchant gateway setup this page on our site shows the companies we currently integrate with http://trailblz.com/Credit-Card-Payment-Merchant-Gateway/default.aspx?source=non-profit-manager.
Question: What does a good transaction look like?
Answer: To verify go to the ‘NEW’ Payment Gateway tab page under Contributions. Take note of the two highlighted items below:
Important: You may need to request that one of our techs looks this up for you in your database. You can contact us at 1-866-909-8700.
Go to authorize.net, click on Recurring Billing, and then click on [X Subscriptions].
Img 1 – Click Recurring Billing
Img 2 – Click on ‘Active’ Subscriptions
Click the subscription noted from Trail Blazer above.
View the details of your subscription; in this case our subscription is a “Monthly/Sustaining”.
This summarizes the steps to accomplish this task in a fairly general way, so if you have any trouble at all please don’t hesitate to contact Authorize.Net (http://www.authorize.net/support/ or 1.866.682.4131) if it’s an issue on their end, or contact our Support Team (866.909.8700) if we can be of assistance on the Trail Blazer side of things.
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