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Article ID: KB347
Keyword Name: Resend, Email, Campaign, Eblast, Search
Created: October 31, 2016
Viewed: 1061

How to Send an Email Campaign to People who've Received Specific Email Campaign(s) in the Past





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Author: Kristenson, Joel

Last Updated: 2016-10-31






Overview


This article walks through the steps send an eblast to recipients who’ve received another one in the past.



http://www.us-cert.gov/sites/default/files/images/tip-icon.pngTip: Learn how to create email campaigns and schedule them to go out.






Steps


Open the Contacts (Voters/Donors) list.



Navigate to General > Email Links.



Here you can select from the e-mail campaign(s) you’ve sent in the past.  Check of the box(s) for the ones you want to search by, and click [Search].


In my example I selected a campaign called ‘Asking Matters’ that was sent to 5,906 people.  You can filter this search further by only going after people who opened, did not open, or clicked on certain links in the eblast(s) you’ve sent previously.





http://www.us-cert.gov/sites/default/files/images/tip-icon.png Tip: If you want to further filter a search by what links someone clicked, this article will teach you how to rename trackable links for this purpose.



Once you’ve run your search query to pull up people who received a previous email, click File > Utilities > Create Mass Email…



Give the email campaign a name and click [OK]If you leave the defaults as is it will send to everyone in the current list that has an email that’s subscribed and enabled.



Verify the final recipient count is close to what the query results were, and then click [OK]If it’s substantially less you’ll need to put in a request to support that your emails get enabled for mass email, this is common if you’ve recently imported email lists.



The email composer will open.  Create a new email, insert a standard template to start with, or use one of your own saved templatesMy example is below.



Click [Test] in the bottom-right and send some tests to your ‘testers’ until you’re satisfied.  Then click [Send] and schedule the eblast.


After the email goes out you can analyze the stats by searching the Campaigns list.



The related resources below link to a variety of articles and videos on the mass email system.














Related Resources


Article: Setup a User to Receive Test Emails, How to Send Out Tests of a Mass Email Campaign, and How to Test an Individual Email Template

Article: Editing Tracked Links for Mass Email Campaigns – Creating Names for those Missing a Name

Article: How to Add Email Attachments (i.e. PDF’s, Word Docs, Spreadsheets, etc.) to an Email Template or Mass Email Campaign

Article: How to Delete Unsent Email Campaigns, Test Email Campaigns, and Email Templates

Article: Adding SPF / DKIM Key to your domain’s Txt Record --- Greatly Improve Your Email Open Rates! (*requires access to your web host)

Article: How to Import a Google Web Font into your Trail Blazer Email Template

Article: How to Create Custom Email Responders for Specific Events – New 2016 Feature Upgrade

Article: How to Create a Custom Thank-You Auto-Responder Email with Merge Fields for your Online Donation Form

Article: How to Access and Use the Standard Trail Blazer Email Templates as a Starting Point for Template Creation and Mass E-Mail Campaigns

Article: Running an Import of Contact Data from Excel into your Database – Basic Overview

Article: How to Create a Hyperlink around a Screenshot of your Video and Link to the Video from your Trail Blazer Email Template

Article: How to Create a Hyperlink around a Screenshot of your PDF Newsletter and Hyperlink it to the PDF Document

Article: How to Upload Documents to your System Gallery such as PDF’s, Spreadsheets, Audio Clips, Image Files, Etc.

Article: How to Find Duplicate Contact Records by Identical *Primary* Email Address, and Automatically Merge them Together

Article: Configuring your From and Reply Email Address Settings

Article: How to Cancel a Mass Email Campaign as it’s Going Out & How to Reschedule a Queued Email Campaign

Article: Sample HTML Email Templates with Inline CSS

Article: Fix your HTML email formatting

Article: Sending Mass Emails

Video: Thank you’s using mass email

Video: Eblasts Configure email settings before mass emailing

Video: Eblasts –Setting people up to receive test (draft) emails

Video: Scheduled Emails

Video: Eblasts Create and Send Eblasts – Includes Image Management





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