User Management Tips

Today's tip has to do with managing who has access to your database.  Each account comes with unlimited user access.  If you need to create new users, this article walks through the steps:

If you need to revoke a user's access, this article shows how:

All new users should attend our free orientation training:

And review our Getting Started video playlist:

Last but not least, these links can be shared with your team for logging in on a PC, Mac, Android device, iOS device, and our new Trail Blazer IQ web app:
- PC Download:
- Mac Access:
- Trail Blazer IQ web app:
- iOS Device:
- Android Device:

As always, please lean on our support team if you need a hand: 1-866-909-8700 &

We're Back Online

As many of you know, we experienced a variety of server issues this week.  This affected a multitude of features such as mass email, Trail Blazer IQ (web app), mobile canvassing, and more.  We believe that we have discovered the root of the problem.  At this point all systems are go.  If you we received an error when inserting an email template into a mass email campaign, you may need to restart TB for the issue to resolve.

Please accept our apologies for any inconvenience this has caused.